Asset Reunification Programmes
Imperial Brands PLC periodically engages a professional asset reunification service, ProSearch, to try and contact shareholders who have, for one reason or another, become disconnected from their Imperial Brands shareholding and have unclaimed dividends as a result.
Please note that Imperial Brands PLC only engages ProSearch and does not endorse any other professional asset reunification services.
Imperial Brands appreciates that shareholders can lose touch with us for a variety of reasons. Some shareholders do not notify our Registrar when they move home or circumstances change so details on the share register may be out of date. Shareholders may also simply forget about or be uncertain about their shareholding.
We want to reunite as many shareholders as possible with their lost assets and, from time to time, ask ProSearch to contact all shareholders with unclaimed dividends after a period of time. If you have received a letter from ProSearch please take action.
Why is this entitlement due?
Cheques that have been issued in respect of dividends paid by Imperial Brands PLC may have been returned undelivered and/or remain uncashed. They may also have been retained where no mandate instruction has been received since Imperial removed cheques as a dividend payment option. Imperial Brands PLC instructs ProSearch to try to find and assist shareholders or their legal representatives with the repatriation of unclaimed amounts to which they may be entitled.
Who are ProSearch Asset Solutions Limited?
ProSearch is part of Equiniti Group who are the registrar for Imperial Brands PLC. ProSearch operate a service which helps reunite individuals, or their legal representatives, with unclaimed assets relating to companies in which they are or were a shareholder.
What should you do if you have received a letter?
ProSearch will only send a letter to an address at which they are reasonably certain that the shareholder, or their legal representative, now resides. The process is designed to make the recovery of entitlements as easy and low cost as possible. Please follow the instructions provided in the letter and either claim your entitlement online or, where required return the signed and dated form (along with any necessary documents) to ProSearch.
What if I have been contacted about Asset Reunification by a company other than ProSearch?
Whilst Imperial does not endorse other services, we would urge you to ensure they are genuine and to check any agreement and schedule of charges to ensure you are comfortable with them before proceeding. We recommend that you contact our registrar Equiniti (details below) ahead of entering any agreement, as Equiniti may be able to assist you with recovery of unclaimed assets at a lower cost than a commercial third party.
How to contact ProSearch
ProSearch is part of the Equiniti Group who are Imperial Brands PLC’s Registrar.
Email: info@prosearchassets.com
Telephone: UK 0330 123 1384 or from overseas +44 (0)330 123 1384
Lines are open Monday to Friday, 8.30 am - 5.30 pm UK time excluding public holidays in England and Wales. Calls are charged at the standard geographical rate and will vary by provider. Calls from outside the UK will be charged at the applicable international rate
Post: ProSearch Asset Solutions Limited, Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH, United Kingdom
What should I do if I do not want to use the ProSearch service?
To make your own arrangements to recover your entitlements please contact our Registrar, Equiniti Limited. Pease be aware that there may also be charges for the services provided by Equiniti.
Telephone: UK 0371 384 2030 or from overseas +44 (0)371 384 2030
Lines are open Monday to Friday, 9.00 am - 5.30 pm UK time excluding public holidays in England and Wales. Calls are charged at the standard geographical rate and will vary by provider. Calls from outside the UK will be charged at the applicable international rate
Post: Highdown House, Yeoman Way, Worthing, West Sussex, BN99 3HH.