Please address your specific queries to the dedicated departments listed on this page.
For general enquiries, including to request a hard copy of our annual report, please use the general enquiries form on this page.
To find out what it's like to work for us, and to register your interest in a career at Imperial, head to the Life at Imperial section of the site.
Imperial Brands PLC
121 Winterstoke Road
Bristol
BS3 2LL
Tel: +44 (0)117 963 6636
Registered in England and Wales
No: 3236483
If you are a consumer with comments about our products, the most efficient way to raise these is via the contact details shown on the pack.
UK consumers can also reach our consumer services team by phone on 0800 232 1175 or by email at [email protected]. Please provide full product details, including weight (if rolling tobacco) and the production code, found under the dotted rectangular bar on your packaging.
Alternatively, you can raise a query via the general enquiries form below. Select 'consumer services' from the options shown in the drop-down menu, and include full product details, as outlined above.
Please be as specific as possible, so that we can deal with your enquiry more accurately. Making the most appropriate subject choice from the options in the drop-down box below will ensure your enquiry is sent directly to the correct team within the business.
If you are a consumer with comments about our products, select 'consumer services' from the options shown in the drop-down menu, and include full product details, including weight (if rolling tobacco) and the production code, found under the dotted rectangular bar on your packaging.
As it is not our intention to use this site to market or promote our brands or to establish contact with new business partners or suppliers please be aware that we will not respond to such enquiries.
If you are a former employee of the company and have a HR query, including to request a reference, get in touch with us by email at [email protected].
For queries about your pension visit the Imperial Tobacco Pension Fund website for contact details and further information.
Contact information for journalists and news organisations only.
For analysts, institutions and investors.
