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Contacts

Please address your specific queries to the dedicated departments listed on this page.

For general enquiries, including to request a hard copy of our annual report, please use the general enquiries form.

Registered office

Imperial Brands PLC
121 Winterstoke Road
Bristol
BS3 2LL

Tel: +44 (0)117 963 6636

Registered in England and Wales
No: 3236483

Consumer enquiries

If you are a consumer with comments about our products, the most efficient way to raise these is via the contact details shown on the pack.

UK consumers can also reach our consumer services team by phone on 0800 232 1175 or by email at consumer.services@uk.imptob.com

Alternatively, you can raise a query via the general enquiries form below. Please select 'consumer services' from the options shown in the drop-down menu.

General enquiries

Please be as specific as possible, so that we can deal with your enquiry more accurately. Making the most appropriate subject choice from the options in the drop-down box below will ensure your enquiry is sent directly to the correct team within the business.

As it is not our intention to use this site to market or promote our brands or to establish contact with new business partners or suppliers please be aware that we will not respond to such enquiries.

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Former employees

If you are a former employee of the company and wish to contact us about your pension, request a reference or have any other HR query, get in touch with us at HROps_UKI@uk.imptob.com