THE WAY WE DO BUSINESS

We take pride in what we do and how we do it. Acting responsibly and with integrity has helped us create and sustain a successful business. Underpinning this are our values. These are the essence of what Imperial is about and define who we are.
 

They provide us with a common bond, guiding the way we do business and influencing the way we behave. Our values are about working together, continually improving, taking ownership and making the most of every opportunity.


WE CAN

EVERYTHING IS POSSIBLE, TOGETHER WE WIN

Our positive mindset drives our success. We work together to find the best solutions and ensure that we are aligned to deliver them. There are always reasons why it's possible, not why it's impossible. It's not about achieving perfection, it's about finding a pragmatic approach and running with it, adapting as we go. And if it doesn't work first time we'll work out why and then try again.

                                                                                                                                    

I OWN

SEE IT, SEIZE IT, MAKE IT HAPPEN

I see what needs to be done to achieve our goals. If it needs doing, I'll take the lead and make it happen quickly. I show initiative and encourage collaboration. You can count on me to deliver the best solution.

                                                                                                                                                    

I AM

MY CONTRIBUTION COUNTS, THINK FREE, SPEAK FREE, ACT WITH INTEGRITY

What I do really adds to our success and my contribution is valued. I feel confident in saying what I think. You can trust me to do the right thing. I inspire others to do the same: to make a contribution that counts, to speak freely and to act with integrity.

                                

WE SURPRISE

NEW THINKING, NEW ACTIONS, EXCEED WHAT'S POSSIBLE

We challenge the accepted way of doing things and come up with new and better solutions. We strive to exceed expectations by seeing things differently and doing things differently.

                                

I ENGAGE

LISTEN, SHARE, MAKE CONNECTIONS

I like to listen, learn and share ideas. I encourage feedback and use it to develop others. I use communication to influence and motivate. I understand people and build strong partnerships. I encourage others to do the same.

                            

WE ENJOY

THRIVE ON CHALLENGE, MAKE IT FUN

We see solutions, not problems. We thrive on challenges and work together to turn them into opportunities. We enjoy what we do and celebrate driving success together. Our sense of humour reflects our winning spirit.